Gaylord
Brushes Up on Texas-style Hospitality
Grapevine eagerly awaits the arrival of its newest resident, the massive world-class Gaylord Texan Resort
By Lesley Hensell
Despite elaborate design plans that call for convention
facilities, massive atriums and theme park-like environments,
the new $515 million Gaylord Texan Resort & Convention
Center on Lake Grapevine is expected to open slightly ahead
of schedule in April.
The 2.4-million-sq.-ft. resort will include 1,511 hotel rooms
and a 786,000-sq.-ft. convention center. The facilities will
also house retail space, restaurants and a 4.5-acre climate-controlled
atrium.
Full Steam Ahead
Gaylord announced its intentions to build the complex in
1998. The company already had experience with two similar
developments-Gaylord Opryland Nashville and Gaylord Palms
near Orlando, Fla.-which lent hope that the construction process
could start up quickly and proceed to a rapid finish.
Construction began shortly after the June 2000 groundbreaking.
Gaylord chose Centex Construction Group, a division of Dallas-based
Centex Corp., to serve as construction manager and contractor
for the project.
"Because of the project's scope, planning was key,"
said Bob Gist, senior vice president of operations for Centex.
"We spend upward of eight months planning this project.
And the time we spent up-front more than paid for itself on
the back end."
The hotel rests on 57 acres, half of which belong to the U.S.
Army Corps of Engineers.
When Centex took on the job, the only access to the building
site was through residential neighborhoods or via Ruth Wall
Road. Access through the neighborhoods was not permitted,
however, and Ruth Wall Road was under 9 ft. of water.
So the company's first task was to build a temporary bridge,
followed by a more permanent structure.
Because the site is adjacent to Lake Grapevine, extra care
was required when clearing the rolling hills of scrub and
trees. Every ounce of dirt removed from the basin area had
to be replenished.
It took a month to clear the site, during which time more
than 300,000 cu. yds. of dirt were cut. More than 7,500 cu.
yds. of dirt were moved each day, compared to about 3,500
cu. yds. on a typical worksite. This required an assembly-line-style
armada of 100 trucks continually looping in and out of the
site.
As the construction team started the footings and foundation
stages of the project, it encountered a great deal of rock
materials. Rather than haul the rocks off-site, crews reused
those materials to create temporary roads and crane pads.
Derailed
When the project was in its early stages, Centex was working
without a contract, final budget or detailed drawings. But
Gaylord wanted construction to be completed by August 2003,
so Centex steamed ahead.
"Originally, we had a 26-month schedule," said Jeff
Parsons, senior project manager for Centex. "With the
fast-track schedule, we began building structures early on
when we didn't really know what the final architectural intent
would be."
The project was derailed after the terrorist attacks on Sept.
11, 2001. First, rumors sprang up that Gaylord would put the
plan on a two-year hold, despite the millions the company
had already spent in Grapevine.
"We were running between 800 and 900 people when Sept.
11 hit," Gist said. "On Oct. 2, we got the word
of a slowdown, and right after that there were a lot of gyrations
about what we would or wouldn't do. The options ranged from
putting a padlock on the front gate to continuing on schedule."
Gaylord announced it would extend the resort's construction
period by nine months, scheduling opening day in June 2004.
"When Sept. 11 came, we were within a couple of months
of topping out the concrete structures," Parsons said.
"With the impact on the hospitality market, it was a
real challenge for the owners to overcome. We helped them
as much as we could-we never fully stopped construction, but
we did slow down significantly."
Centex kept on board its five main subcontractors-concrete,
mechanical, elevator, structural steel and electrical-but
dismissed everybody else.
"We were already doing all of the structural work and
had started working on some of the exterior skin and interior
metal studs for the guestrooms," Parsons said. "We
were just starting to ramp up when the slowdown came."
Potentially, there was a bright side to the slowdown, Parsons
said. Centex assumed that the lull would give the architects
time to catch up with the construction, so when activity proceeded
at full-speed, detailed drawings would be ready. But then
another major change occurred.
A New Name and Leadership
In the summer of 2002, Centex started working full-speed.
"We were ramping up in a very short window and really
cranking the motor," Parsons said. "We went out
for bids again to the subcontractors and were going pretty
strong with 1,600 personnel onsite."
Some trades were working six days a week. At one point, Centex
had more than $15 million in equipment working onsite.
Meanwhile, the project's leadership was replaced, including
the design team. The new executives brought experience from
Las Vegas to the table. As a result, Gaylord changed its vision
for the project. It scrapped the name Opryland Texas in favor
of the Gaylord Texan moniker. And it introduced major new
thematic elements to the project.
"Our company earned its industry stripes in Nashville
with our signature Opryland property," said Colin Reed,
president and CEO for Gaylord Entertainment. "In fact,
it was the brand power of Opryland that originally attracted
the Grapevine city fathers to this project.
"To maximize the significant investment we were making
in this big, bold, totally Texas product, we renamed the facility
to reflect and define its tone, location and look."
Steel-framed atria have become a trademark look for Gaylord
Hotels. The Grapevine property boasts three of these themed
areas, each representing a distinctive Texas motif: the Lone
Star, the Hill Country and the San Antonio Riverwalk.
In the Hill Country region, visitors will stroll among small
hills, low canyons and a babbling brook. The Riverwalk area
features a mission plaza, while the largest of the three,
the Lone Star atrium, boasts a nine-story oil derrick. In
all, the three atria cover 4.5 climate-controlled acres, including
gardens, waterfalls, walkways, retail space, restaurants and
other attractions.
The architects responsible for the atria, Memphis-based Hnedak
Bobo Group, incorporated Texas limestone, wood trusses and
lintels, iron, stucco and metal roofing in the design.
The Lone Star atrium has a free span that ranges 352 ft. across.
Constructing the atrium required nearly 2.3 million lbs. of
structural steel and more than 660,000 lbs. of laminated glass.
Covering 88,000 sq. ft., the main atrium is structured by
a tied-arch space frame in the shape of a regular octagon
covered by a skylight. Each side of the octagon measures 135
ft. and is framed with 42-in.-deep cellular beams. Seven of
the corners bear at the roof level of the nine-story hotel
towers, which surround the octagon. The eighth corner is supported
on a nine-story steel column, designed to look like an oil
derrick.
The atrium was fabricated by Hirschfeld Steel Co. of San Angelo
and erected by Peterson Beckner Industries of McKinney.
Even before construction was complete, the atrium design won
the annual TEKLA Model Drawing Competition, which strives
to demonstrate the versatility of steel. The design was submitted
by the British firm Consteel Detailers, which is owned by
Hirschfeld Steel.
The atrium's skylight is designed to give the property instant
recognition as a Dallas-area landmark. It features a 72-ft-wide
Lone Star shape that will be visible from the air as passengers
fly into nearby DFW International Airport. Rather than building
the atrium's center compression ring in place on false work,
the team constructed it on the ground. It was then raised
by two cranes vertically extended 82 ft. in the air and set
into place. The remaining atrium was then built to the compression
ring.
"When the structure was set and glassed in, we dropped
the structural steel from beneath it, jacked it down and deflected
it about four and a half inches, which was within our expectations,"
Parsons said. "It dropped right into place".
Whimsy in the Works
"When we started back up, we thought we would be in
a good position with completed drawings to work from,"
Parsons said. "Instead, we ended up right where we had
been."
Ideas were floated, considered and changed. A proposed model
of the Texas Governor's Mansion evolved into a replica of
a train station. Restaurant themes were born and reborn.
"We had grayed-out areas where we thought some venues
might be," Parsons added.
"We tried to build around those. We placed steel embed
plates around a lot of spaces where we thought there would
be ornamental railings. Some we got right, and some we didn't."
Because the heart and soul of the property depends on its
thematic elements, the details could not simply be left to
interior designers. Construction teams were key to creating
the atmosphere Gaylord desired, Gist said.
"This is different from Vegas, where everything looks
plastic, or Disney, where everything looks Mickey Mouse,"
Gist said. "Here the front lobby looks like a cattle
baron's living room. Half of the stuff in there is faux, but
we spent a lot of time to make it look as good if not better
than the real thing."
For example, the construction team used crown molding of 16,
18 and 20 in. that looks like mahogany but is actually fiberglass.
No doubt, it's not easy to build a river indoors, much less
a canyon.
Centex brought in some of its employees that had worked on
Disney's Animal Kingdom for advice. As a result, a wall was
built to resemble the historic San Antonio missions. The wall
was created from conventional construction materials, such
as cement and plaster. But when it came time for painting,
less conventional methods were employed.
"To give it an aged look, coffee grounds were splattered
on the wall and then left there overnight," Parsons said.
"This created the illusion of 200 years worth of aging".
A pedestrian walkway was designed and constructed to mirror
a vintage trestle. Artists gave the bolts a rusted appearance,
complete with drip lines.
"We have rivers going through a replica of the Guadalupe
Canyon and the Palo Duro Canyon," Parsons added. "In
addition, we had to create materials that look like Austin
stone."
The "river" is a pumped and recycled system, not
unlike a swimming pool. The most daunting task was coordinating
the underground pipes, utilities and wiring in the atrium
area.
"There is a mess of spaghetti piled up underground,"
Parsons said. "One of the challenges has been putting
work into place without it being damaged by another trade's
work, since many of the elements are so close together."
Once completed, the project will house nine restaurants and
bars. Guests will have access to an outdoor grotto pool with
terraced vineyards, a children's splash area, two additional
pools and a 25,000-sq.-ft. spa with 12 treatment rooms and
a 20-meter lap pool.
Pump up the Columns
Gaylord's resort-under-glass is positioned to draw conventioneers
to Grapevine. In all, the project's convention center offers
nearly 179,800 sq. ft. of exhibition space, plus prefunction
and registration areas.
Generally, convention centers need to be equipped to handle
heavy loads, so most are built on grade. But Gaylord needed
more parking space and instead chose to construct a 700-car
underground garage beneath the convention center floor.
"The loading and design of the convention center slab
is designed to handle tractor trailers," Parsons said.
"It could support Abrams tanks. By using conventional
concrete and reinforcement systems, massive live loading could
come in."
The convention center's main floor comes with 24-ft. ceilings
and an exhibition hall, capable of being divided into six
separate sections. The level above also features ballrooms
with 24-ft. ceiling heights.
Because columns would span both floors-making them 48 ft.
high-the construction team had to take a nontraditional approach.
Columns are usually poured from the top down, Parsons said.
"But in this case, we pumped them from the ground up."
The team used a column-hung forming system that did not require
shoring or scaffolding. The forming system was used to help
form the ballroom-level slab.
Three ballrooms run 49,500 sq. ft., 32,200 sq. ft. and 3,300
sq. ft. The ceilings are loaded with infrastructure to support
performances, conferences and other events.
The convention center also offers 70 breakout rooms, wireless
and direct satellite access and T-1 lines.
"There are rigging points throughout for people who rent
the space to hang signage, Parsons said. "It's so elaborate
that we have a catwalk system. It's something the general
public won't see. They'll 'ooh and aah' at the crown molding
and the architectural finish-out. But behind the scenes, the
infrastructure is what's really incredible."
Final Inventory
Tethered to the convention center is a support building that
houses a training area, laundry facilities and employee kitchen
and dining area. Below the roof are the cooling tower, four
200-ton chillers, boilers and other mechanical systems that
support the hotel. Two tunnels run from this building to the
hotel, providing a conduit for water and electrical lines.
In the nine-story hotel, standard rooms include in-room safes,
T1 or T3 access for computers, louvered closets, elevated
beds, 27-in. TVs, stereo systems and sculpted crown moldings.
In the Lone Star Tower, an upscale, boutique hotel-within-a-hotel,
guest rooms feature higher finish-outs.
"The hotel has 1,511 guest rooms," Parsons said.
"When we talk about the project, there are so many amazing
features that we tend to overlook the guest rooms."
In all, the project encompasses 44 elevators, 10 escalators
and more than 1,700 parking spaces.
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